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FAQs

Questions & answers about Congress Messe Innsbruck.

Whether you are a visitor, exhibitor or organiser, you will find answers to the most frequently asked questions about Congress Messe Innsbruck in this concise overview. If you have any additional questions or require specific information, please do not hesitate to contact us. We look forward to welcoming you to Congress Messe Innsbruck and will be happy to assist you at any time.

FAQs | ORGANISe

We provide answers to frequently asked questions.

Here organisers will find answers to frequently asked questions. Please get in touch with us directly to ask for personalised consulting. We will create a customised proposal for you and will provide you with professional support to plan and implement your event successfully, to guarantee that it goes with a bang.

Please contact the Sales Team at Congress Messe Innsbruck for more detailed information. Our employees will be happy to advise you and answer any questions you may have.

Our fees to hire our halls and technical equipment are applied on a daily basis; staff and other ancillary services are charged according to actual expenditure. Please contact our Sales Team for more detailed information. We will be happy to provide you with a personalised proposal tailored to your needs.

Essentially, the room concepts at Congress Messe Innsbruck are designed for events with 100 or more attendees. Subject to the occupancy of the sites, we may also be able to host seminars for 80 or more attendees. Our Sales Team will be happy to discuss the matter in detail during a face-to-face meeting.

The experienced, competent staff at Congress Messe Innsbruck will be happy to advise you on planning your event and support you with any questions you may have regarding organisation and implementation. Please contact our Sales Team for more detailed information. 

Our congress professionals from professional congress organiser PCO Tyrol Congress are at your disposal to ensure smooth implementation of congresses, meetings and conferences at home and abroad.

Congress Messe Innsbruck has been awarded the Austrian Eco Label for Green Meetings and is certified as a Green Location across all sites. Congress Messe Innsbruck has been internationally recognised with the “Green Globe” sustainability certificate. Congress Messe Innsbruck is also authorised to certify your events as Green Meetings. Further information on this can be found under Green Location.

Yes, weddings of all types and sizes are possible at all our locations. If you have any further questions, simply contact us via hochzeit@cmi.at

You can find detailed information on travelling to our sites under How to find us.

All public rooms across all three event venues are barrier-free and accessible to wheelchair users.

  • Accessible toilets are available on every floor.
  • All stages across all locations can be accessed via mobile wheelchair  ramps.
  • Disabled parking is available right at the entrances of all three venues.
  • Flexible seating layouts can be arranged at every venue and in every room
  • Saal Tirol (Congress Innsbruck) is equipped with an audio induction loop for people with hearing impairments All other halls use a similar mobile system with twelve receivers.
  • Messe Innsbruck and Congress Innsbruck are equipped with a tactile guidance system leading to the respective information desk at the entrance.
  • At congresspark igls, there are visual guidance points for people with visual impairments.
  • All lifts are equipped with voice announcements and acoustic signals.
  • Assistance dogs are allowed at all sites if a licence for such can be presented.

Here you will find further information on accessibility at the Congress Messe Innsbruck locations.

Congress Innsbruck
Rennweg 3
A-6020 Innsbruck

Messe Innsbruck
Kapuzinergasse 11
A-6020 Innsbruck

congresspark igls
Eugenpromenade 2
A-6080 Igls

Important information:

The official address of Messe Innsbruck is that of the trade fair office. The trade fair venue itself is located in the building behind, on Ing.-Etzel-Straße. The official address of the congresspark igls location is Eugenpromenade 2, but the building can be accessed via Kurweg. Simply enter “Kurweg” in your sat nav system (with no house number) to reach the site.

All relevant information about our premises (area size, room height, maximum number of attendees, lighting conditions, stage situation or other special features) can be found here. If you have any further questions, please contact our Sales Team. We will be happy to advise you and assist you further.

For more detailed information on the parking situation around the three Congress Messe Innsbruck locations, see How to get here.

When it comes to choosing its external partners, Congress Messe Innsbruck values uncompromising reliability and quality. This also applies to the catering companies that provide our event locations with exclusive, professional catering services. The exclusive caterer for Congress Innsbruck and Messe Innsbruck is DoN Catering. The company Hafele Catering will cater to all your needs at the congresspark igls.

We will be happy to provide details of our catering arrangements and put you in touch with the relevant contacts.

We will be happy to provide further specifications on the technical equipment available at the three locations. Our highly competent technical team is also at your disposal. Please contact the technical team if you wish to bring in any third-party technology with you.

Innsbruck Airport has connections to European hubs, such as Amsterdam, Berlin, Brussels, Frankfurt, London, Rotterdam, Stockholm and Vienna. Innsbruck is also well connected worldwide via direct flights to international hubs like Frankfurt, London and Vienna.

More information can be found here.

For more detailed information on hotels and restaurants in the provincial capital of Innsbruck and the surrounding area, click here. Please contact the Innsbruck Convention Bureau or Innsbruck Tourismus to find out which hotels meet your requirements and have enough rooms available to accommodate you and your visitors.

For more detailed information on the top attractions in Innsbruck and the surrounding area, click here: Sights in and around Innsbruck

FAQs | visit

We provide answers to frequently asked questions.

Here you will find answers to the most frequently asked questions about visiting the Congress Messe Innsbruck sites. Can’t find the information you need? Please get in touch and we will be happy to assist you.

Ticket can be purchased on the website of the respective event. Tickets for many of the publicly accessible events held at the Congress Messe Innsbruck locations can be purchased via established ticket platforms, such as Ö-Ticket. It may also be possible to purchase tickets at the on-site ticket office, provided that events are not already sold out.

Admission tickets for our own exhibitions can be purchased online at tickets.cmi.at . You will find options to purchase tickets for all other trade fairs on the website. Last-minute visitors can purchase trade fair tickets on the day of the trade fair they wish to attend at the on-site ticket counter.

All information on the upcoming programme of events at the Congress Messe Innsbruck venues can be found in our calendar of events.

Our opening hours vary depending on the event. For the exact opening times of the individual events, please refer to our calendar of events or event websites.

It is easy and convenient to get to Congress Innsbruck, Messe Innsbruck and congresspark igls on public transport. You can find more detailed information on this under How to find us.

Travel to and from the trade fair for free using the online event ticket for public transport throughout Tirol ! You can find more detailed information on the respective trade fair websites. Collaboration between Congress Messe Innsbruck, VVT (public transport association for Tirol) and IVB (public transport company for Innsbruck and the surrounding area).

Parking at Congress Innsbruck: in the Congress Innsbruck underground´car park (electric vehicle charging points available) or in the City Garage, which is conveniently directly to the venue, as well as in any of the public garages in the surrounding area.

Parking at Messe Innsbruck: in the Siebererstraße underground car park (electric vehicle charging points available) or in any of the public garages in the surrounding area. There are more parking spaces with electric vehicle charging points located outside near the entrance to the Siebererstraße underground car park.

Parking at congresspark igls: a car park is available for participants and guests (electric vehicle charging points available).

Further information on public car parks in Innsbruck can be found here or here.

Designated disabled parking spaces are available at all three locations. Depending on the event, Innsbruck City Council will also make additional car parks available, which will be clearly signposted. More detailed information can be found here.

Here you will find further information on accessibility at the Congress Messe Innsbruck locations.

Parking at Congress Innsbruck: there are two electric vehicle charging points in the Congress Innsbruck underground car park.

Parking at Messe Innsbruck: in the Siebererstraße car park electric vehicle charging points are available. More parking spaces with electric vehicle charging points are outside at the entrance to the Siebererstraße underground car park. 

Parking at congresspark igls: there are two electric vehicle charging points at the congresspark igls car park.

You can find a detailed overview of the different halls/rooms here: locations/hall overview.

Lost property can be collected from the main information desk during an event at Messe Innsbruck or from the porter at Congress Innsbruck. Any items that were not collected during the event are handed over to the Lost Property Office.

Our locations Congress Innsbruck, Messe Innsbruck and congresspark igls all have cloakrooms.

Both Congress Innsbruck and Messe Innsbruck have lockers available.

Our locations Congress Innsbruck, Messe Innsbruck and congresspark igls have accessible toilet facilities.

Here you will find further information on accessibility at the Congress Messe Innsbruck locations.

Cash machine at Messe Innsbruck: right next to the box office area at the east entrance .Visitors who have already been in the halls and wish to use the cash machine will be granted re-entry after checking this is possible with the on-site security staff.

Cash machine at Congress Innsbruck: in front of the  main entrance on Rennweg opposite the Imperial Gardens.

Dogs and other pets are not permitted on Congress Messe Innsbruck premises. Assistance dogs are excluded from this rule (pursuant to Section 39a BBG); however, please bring proof of the dog's registration in the handler's federal disability pass.

Smoking is completely prohibited on Congress Messe Innsbruck premises.

Dangerous items and weapons of any kind, including fireworks and signal horns or hooters and all other hazardous objects are expressly prohibited on Congress Messe Innsbruck premises. Please refer to our house rules for further details.

FAQs | Exhibit

We answer frequently asked questions

Here exhibitors will find answers to frequently asked questions. If you would like to receive personalised consulting, please get in touch. We will be happy to prepare a customised proposal and to provide you with professional support.

The registration forms for our trade fairs can be found on the respective trade fair website. If you have any further questions, please get in touch.

The order documents for additional services at our trade fairs can be found on the respective trade fair website. If you have any further questions, please get in touch.

Our contact information varies depending on the trade fair and is given on the respective trade fair website. For further information, please get in touch.

You can find information about our trade fair services in our exhibitor portal. You can also order services conveniently and comprehensively via the exhibitor portal.

The parking facilities for exhibitors are limited; however, there are a number of marked parking areas around the exhibition centre. The SOWI underground car park and the Kaiserjäger Garage car park are also located in the immediate vicinity. The option of paid parking is also available at the exhibition centre, in the trade fair underground car park and at Congress Innsbruck. Please get in touch with us at office@cmi.at.

Designated disabled parking spaces are available at all three locations. More detailed information can be found here

Here you will find further information on accessibility at the Congress Messe Innsbruck locations.

It is possible to reserve parking spaces for a fee. Please get in touch with us at office@cmi.at.

The height of the entrance to the underground car park is 2.10 m at the Kapuzinergasse entrance and 2.00 m at the Siebererstraße entrance.

There are two electric vehicle charging points in the underground car park at Messe Innsbruck (on Siebererstraße). There are also four more on the open-air ground to the north of the building. In the Congress Innsbruck car park are two e-charging points as well as in the congresspark igls car park.

It is easy and convenient to get to our Congress Innsbruck, Messe Innsbruck and congresspark igls locations on public transport. You can find more detailed information on this under How to find us.

You will find up-to-date information on travelling to Innsbruck here.

For further information, please contact the Innsbruck Convention Bureau or Innsbruck Tourism directly.

Our Congress Innsbruck, Messe Innsbruck and congresspark Igls locations all have cloakrooms.

Both Congress Innsbruck and Messe Innsbruck are equipped with lockers.

Our locations Congress Innsbruck, Messe Innsbruck and congresspark igls have accessible toilet facilities.

Here you will find further information on accessibility at the Congress Messe Innsbruck locations.

Cash machine at Messe Innsbruck: right next to the box office area at the east entrance .Visitors who have already been in the halls and wish to use the cash machine will be granted re-entry after checking this is possible with the on-site security staff.

Cash machine at Congress Innsbruck: in front of the  main entrance on Rennweg opposite the Imperial Gardens.

Dogs and other pets are not permitted on the premises. Assistance dogs are excluded from this rule (pursuant to Section 39a BBG); however, please bring proof of the dog's registration in the handler's federal disability pass.

Smoking is completely prohibited on Congress Messe Innsbruck premises.

Dangerous items and weapons of any kind, including fireworks and signal horns or hooters and all other hazardous objects are expressly prohibited on Congress Messe Innsbruck premises. Please refer to our house rules for further details. 

Couldn’t find answers to your questions?

We will be happy to assist you.

If you have any questions about our service offering, events or locations, we make it easy and convenient for you to get in touch.

Telephone | +43 512 5936 0
Email | info@cmi.at

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